ITP Qld
Tools
Frequently Asked Questions

Frequently Asked Questions

Tax time can be overwhelming, but we’re here to help. Below, you’ll find answers to some of the most common questions about our tax preparation services. Whether you’re looking for guidance on filing your return or understanding deductions, we’ve got you covered. If you don’t see your question here, feel free to reach out to our team for more assistance.

Individual Tax

Tax returns, eligibility and deductions
What if I haven't put in a tax return for the last 3 years?
+
You need to lodge a tax return as soon as possible to avoid being penalised. If you don't have all your paperwork, don't worry. As the ATO has automated information from companies, it is likely we will be able to identify the amounts you have missed. Call us to make an appointment at your nearest office today.
Do I need to lodge a tax return?
+
If you earned money in this financial year and are an Australian resident for tax purposes then yes, you will have to lodge an Australian tax return. If you have not paid tax on the money you earned i.e., you earned less than the tax free threshold currently at $18,200, and no tax has been withheld by an employee or by Centrelink, then you will still need to lodge a non-lodgement advice instead. If you don't, the ATO will assume you need to lodge and take action to force you to lodge.
Can you do business returns?
+
Yes, we can prepare business returns such as, Sole Trader, Partnerships, Trusts and Companies. We also offer business and bookkeeping packages for an affordable weekly fee.
Can I check how much I am getting back before we start?
+

To get a rough guide to how much you may get back, why not try our helpful tax calculator? Please note there are many factors that the calculator does not take into account, and therefore your actual refund will depend on your personal circumstances.

Will my return be lodged today?
+
Whilst every effort is taken to have your return lodged the day it is prepared, usually tax returns are lodged the next day after being checked by our tax agents.
I went to another office last year, do you have my details?
+
At the time of making the appointment, please let your consultant know you went to another ITP store last year and they can obtain your information prior to your appointment time.
How does negative gearing work?
+
This tax strategy is the ability to offset the expenses associated with owning the investment property against assessable income. This includes interest paid on the property.
I have started a new business on top of my regular job, do I need to register for GST?
+
If your taxable income claimed on your ABN is under $75,000 then no you do not have to register for GST but you may do so if you believe you will grow beyond that in the current financial year. If you are earning income as an Uber driver, you MUST be registered for GST.
Why aren't you open later?
+
We are open later and even open on weekends across key stores and kiosks during tax season. To find out if your nearest ITP has extended trading hours this tax season simply search for your nearest ITP on our website and contact one of our tax professionals today.
I have just moved permanently to Australia. Do I have to pay tax on the money that I have brought with me?
+
No. You only have to pay tax on earnings you make whilst in Australia. Should you choose to invest the money you brought with you into a bank account or investment, then you will have to pay tax on the interest only.
Do ITP provide a bookkeeping service?
+
Yes we do! We can manage your bookkeeping with the latest technology and utilising up to date and advanced accounting programs. Keeping your records under control and organised makes BAS, GST and payroll easy. Speak to one of our tax agents to assess your needs.
How much does a tax return cost?
+
For salary and wage earners our tax returns start from just $133, and business returns start from $390. For a more accurate price, please ask your consultant at your next appointment.
Can I do my husbands/family members tax return?
+
Yes, however you will need written authorisation from them to prepare the return. They will also need to sign the relevant sections of the tax return before lodgement. This can also be done through email.
What benefits do I get from being a Privilege Plus member?
+
The rewards are based of the level of membership and consecutive tenure with ITP Queensland. However, benefits may include:• Discounts on eligible tax returns• Monthly prize giveaways• Bookkeeping Solutions discounts• Exclusive events• Partner promotions and discounts• Monthly Newsletter
Do you have general bookkeeping services for my small business?
+
Yes we do. When you are an ITP Queensland customer we can complete all your bookkeeping requirements with ease on a regular basis, even as your business grows. You also have our team at your disposal all year around.
Where are you located?
+
We have approx 30+ permanent offices across Queensland and approx 20+ kiosks at tax time this year. To find a store near you visit the offices page on our website and search by your suburb or have a browse on the map for your most convenient location.
Can you help with capital gains tax on my property?
+
Yes! Whether you have purchased or are selling your property, we can assist you to work out what capital gains tax you have to pay and what you can do to reduce it through deductions.
What is an eligible tax return?
+
The following is a list of eligible tax returns for members to maintain or increase their Loyalty level:• Individual tax return / Sole Trader• Franking Credit• Cu Form• Online Tax Assist
When will I get my refund?
+
Once we have prepared your return, it is lodged with the ATO on your behalf. The ATO processing time is usually around 2-3 weeks, however, they can take up to 28 days. If you feel it's been longer than this, please contact the office your return was done by.
What do I need to bring to my appointment?
+
We have a handy 'what to bring for an appointment' checklist, which can be downloaded from our website.
How will capital gains tax affect my income tax bracket?
+
Capital gains tax (CGT) is paid on an investment property when it is sold or otherwise disposed of. Capital gains tax is taxed differently to regular income but does affect your income tax bracket. Speak to our specialist tax agents to find out more.
What if I don't have all my documents from previous years for my tax return?
+
ITP Queensland's tax specialists are still able to assist you if you are having trouble recovering information and receipts for your tax return. Our relationship with the ATO allows us to ascertain relevant information about previous years assessments and submission made against your Tax File Number. In addition, we can give you advice on how to recover your lost information with the assistance of the ATO and their requirements to complete your return.
Are there penalties for late tax returns?
+
The ATO may issue late tax penalties to late or missed tax returns. It is important to get up to date as soon as possible to avoid penalties and defaults whether you are an individual or business.The ATO is more likely to apply a penalty if:a) you have more than one tax return outstandingb) you have a poor lodgement history, orc) you have not complied with a request to lodge your tax return.
What deductions can I claim on my property?
+
There are a number of deductions (Interest on Mortgage, Property Management Fees, Insurance, Repairs, Rates, Utilities etc) that you as a property owner will qualify for as well as depreciation on your assets.Please note that this is a simplified list, and eligibility for deductions may vary depending on your specific circumstances and the type of property you own. It is recommended to consult with a tax professional or accountant to ensure you accurately claim deductions and meet all legal requirements.
What tax returns are not discounted?
+
The following tax returns are not discounted:• Amendments• BAS• Company Tax returns• Trust tax returns• Partnership tax returns• Bookkeeping Solution clients• Cu forms• Online Tax Assist
Why do you need my partners information?
+
Your partners information is used by both the ATO and Centrelink, to ensure you have received the correct benefits and paid the correct Medicare levy/surcharge.
How do I lodge a late tax return?
+
It can all seem quite stressful once a tax return deadline has been missed. Whether you have been tied up with work, been overseas or have missed several previous years you still need to lodge a tax return every year. Your best chance of getting up to date, as well as a great refund is by making an appointment with one of our ITP tax professionals to discuss your unique situation. Call an office today to book your appointment and reclaim your peace of mind.
How do I register to become a Privilege Plus member, and does it cost anything?
+
Complete & lodge a tax return at any participating ITP Qld office or Kiosk and we will automatically add you to our loyalty program, there is no cost involved.
What are the terms for Privilege Plus?
+
ITP loyalty was introduced on the 1st of July 2021. Therefore, an eligible tax return must be started on or after the 1st July 2021 but before 30th June 2022, for the member to be entitled to receive the Loyalty discount and membership.To maintain loyalty status the member must consecutively lodge an eligible tax return with ITPQLD within the current financial year. As in, not starting a tax return one year and starting two the following, does not constitute the member maintaining their loyalty level.If a tax return is voided or marked as no pending action the member will not maintain their current loyalty status.Loyalty is not valid with any other offer or promotion except $0 up front. If member choses an alternative offer, loyalty discounts will not apply. However, they will maintain their loyalty status.Not valid for:• Amendments• BAS• Company Tax returns• Trust tax returns• Partnership tax returns• Bookkeeping Solutions ClientsEligible tax return must be lodged at a participating ITPQLD office or kiosk.
Is Loyalty offered at all ITP stores across Australia?
+
No, the loyalty program is valid only at ITPQLD and participating stores as below: Ashmore, Logan Hyperdome (Mall), Australia Fair (Mall), Loganholme, Beenleigh, Mackay, Beenleigh (Mall), Marsden, Big Top, Mt Gravatt (Mall), Birtinya (Mall), Mt Ommaney Sh.Ctre (Mall), Booval Sh.Ctre (Mall), Mt Pleasant, Boyne Plaza (Mall), Mt Pleasant (Mall), Brisbane City, North Ipswich (Riverlink), Brookside, North Lakes, Bundaberg, North Lakes (Mall), Burleigh (Mall), Pimpama City (Mall), Cairns City, Red Hill, Capalaba, Redbank Plaza, Carindale (Mall), Rockhampton, Castletown (Mall), Sarina (Seasonal), Chermside, Sherwood, Coomera (Seasonal), Southport, Gladstone, Southport Park (Mall), Goodna, Stones Corner, Grand Plaza, Taigum, Grand Plaza (Mall), The Pines, Hervey Bay, Toombul, Hervey Bay (Mall), Townsville, Inala Town Centre (Mall), Tweed Centro (Mall), Ipswich, Warner, Kin Kora (Mall), Wynnum Plaza, Kirwan, Bundaberg Mall, Yarrabilba, Logan Central, Yeppoon (Mall)
Do I need to pay upfront?
+
We offer a $0 Upfront tax return, which means you'll pay nothing on the day and have our fee taken from your refund for a small additional fee. Terms and conditions do apply, so see our website for details.
Can I walk in, or do I need an appointment?
+
Yes you can walk in, we have 50+ locations Queensland wide, however during the tax season we do recommend to make an appointment at a time that suits you. Use our office finder, to find your nearest ITP.
I haven't got my payment summary, can I still do my taxes?
+
Yes!! We can obtain your Income Statement (formerly called a Payment Summary) from the tax agent portal.
Who can become a Privilege Plus member?
+
To become a loyalty member, you need to be an individual who is over the age of 18.
Can I claim your service fee?
+
Yes! Please ensure you retain your receipt from our services as your record for tax purposes. Your fee is fully tax deductible in the year in which the fee is paid. The receipt number should also be provided to ITP whenever making an enquiry with us.
Do you charge for multiple returns?
+
Yes, our fees are charged per tax return.
I have heard I will have to pay tax in the country I am working in as well as Australia, is this true?
+
If you earned money in this financial year and are an Australian resident for tax purposes then yes, you will have to lodge an Australian tax return. If you have not paid tax on the money you earned i.e., you earned less than the tax free threshold currently at $18,200, and no tax has been withheld by an employee or by Centrelink, then you will still need to lodge a non-lodgement advice instead. If you don't, the ATO will assume you need to lodge and take action to force you to lodge.
Do I need to inform the ATO when I buy an overseas investment property?
+
No, but you are required to disclose certain information regarding the property in your tax return such as capital gain on a sale of the property, any rental income and rental expenses incurred.
Do you offer same day refund?
+
No. While we understand the desire for same-day refunds, we believe it is important to set realistic expectations and prioritise accuracy and compliance in our processes. Focusing on these ensure we can maximise your return and reduce the chance of ATO audits.

Privilege Plus Loyalty

What is it, and how does it work?
Can I transfer my Privilege Plus membership?
+
No, Privilege Plus memberships cannot be transferred from a member to another person.
How does the tier structure work in the Privilege Plus Loyalty program?
+
The Privilege Plus Loyalty program has multiple tiers based on client loyalty and engagement with ITP Queensland. Clients move up tiers based on factors such as the number of consecutive years they have used our services.
What benefits do I get from being a Privilege Plus member?
+
The rewards are based of the level of membership and consecutive tenure with ITP Queensland. However, benefits may include:• Discounts on eligible tax returns• Monthly prize giveaways• Bookkeeping Solutions discounts• Exclusive events• Partner promotions and discounts• Monthly Newsletter
How often are tier advancements reviewed in the Privilege Plus Loyalty program?
+
Tier advancements in the Privilege Plus Loyalty program are typically reviewed annually or periodically to ensure they reflect the current level of client engagement and loyalty. Any updates or changes to tier criteria will be communicated to members in advance.
Are there different levels of Privilege Plus membership?
+
Yes, our levels of membership are below:• First time customer to ITP QLD – Silver member• Two – nine-year consecutive customer to ITP QLD – Gold member• 10+ year consecutive customer to ITP Queensland – Platinum member
How do I register to become a Privilege Plus member, and does it cost anything?
+
Complete & lodge a tax return at any participating ITP Qld office or Kiosk and we will automatically add you to our loyalty program, there is no cost involved.
What are the terms for Privilege Plus?
+
ITP loyalty was introduced on the 1st of July 2021. Therefore, an eligible tax return must be started on or after the 1st July 2021 but before 30th June 2022, for the member to be entitled to receive the Loyalty discount and membership.To maintain loyalty status the member must consecutively lodge an eligible tax return with ITPQLD within the current financial year. As in, not starting a tax return one year and starting two the following, does not constitute the member maintaining their loyalty level.If a tax return is voided or marked as no pending action the member will not maintain their current loyalty status.Loyalty is not valid with any other offer or promotion except $0 up front. If member choses an alternative offer, loyalty discounts will not apply. However, they will maintain their loyalty status.Not valid for:• Amendments• BAS• Company Tax returns• Trust tax returns• Partnership tax returns• Bookkeeping Solutions ClientsEligible tax return must be lodged at a participating ITPQLD office or kiosk.
Is Loyalty offered at all ITP stores across Australia?
+
No, the loyalty program is valid only at ITPQLD and participating stores as below: Ashmore, Logan Hyperdome (Mall), Australia Fair (Mall), Loganholme, Beenleigh, Mackay, Beenleigh (Mall), Marsden, Big Top, Mt Gravatt (Mall), Birtinya (Mall), Mt Ommaney Sh.Ctre (Mall), Booval Sh.Ctre (Mall), Mt Pleasant, Boyne Plaza (Mall), Mt Pleasant (Mall), Brisbane City, North Ipswich (Riverlink), Brookside, North Lakes, Bundaberg, North Lakes (Mall), Burleigh (Mall), Pimpama City (Mall), Cairns City, Red Hill, Capalaba, Redbank Plaza, Carindale (Mall), Rockhampton, Castletown (Mall), Sarina (Seasonal), Chermside, Sherwood, Coomera (Seasonal), Southport, Gladstone, Southport Park (Mall), Goodna, Stones Corner, Grand Plaza, Taigum, Grand Plaza (Mall), The Pines, Hervey Bay, Toombul, Hervey Bay (Mall), Townsville, Inala Town Centre (Mall), Tweed Centro (Mall), Ipswich, Warner, Kin Kora (Mall), Wynnum Plaza, Kirwan, Bundaberg Mall, Yarrabilba, Logan Central, Yeppoon (Mall)
Can I combine Privilege Plus Loyalty benefits with other offers or promotions?
+
Privilege Plus Loyalty benefits are generally exclusive and may not be combined with other promotional offers, unless stated otherwise. We encourage members to inquire about specific terms and conditions when redeeming their benefits.
Are all tax returns discounted with my Privilege+ discount?
+
No, the following is a list of tax returns which receive the discount:• Individual tax returns/ Sole trader• Franking credit tax returns
What are the benefits of moving up to a higher tier in the Privilege Plus Loyalty program?
+
Moving up to a higher tier unlocks additional benefits and privileges, such as increased discounts on tax preparation fees, priority access to appointments during busy periods, exclusive invitations to events or workshops, and personalized service enhancements.
What are the benefits of being a Privilege Plus Loyalty member?
+
Privilege Plus Loyalty members enjoy a range of benefits, including discounted tax preparation fees, special offers on additional services, priority booking during peak periods, and exclusive promotions throughout the year.

Business

Bookkeeping, Business Tax and BAS
What if I haven't put in a tax return for the last 3 years?
+
You need to lodge a tax return as soon as possible to avoid being penalised. If you don't have all your paperwork, don't worry. As the ATO has automated information from companies, it is likely we will be able to identify the amounts you have missed. Call us to make an appointment at your nearest office today.
Do I need to lodge a tax return?
+
If you earned money in this financial year and are an Australian resident for tax purposes then yes, you will have to lodge an Australian tax return. If you have not paid tax on the money you earned i.e., you earned less than the tax free threshold currently at $18,200, and no tax has been withheld by an employee or by Centrelink, then you will still need to lodge a non-lodgement advice instead. If you don't, the ATO will assume you need to lodge and take action to force you to lodge.
Can I check how much I am getting back before we start?
+

To get a rough guide to how much you may get back, why not try our helpful tax calculator? Please note there are many factors that the calculator does not take into account, and therefore your actual refund will depend on your personal circumstances.

Will my return be lodged today?
+
Whilst every effort is taken to have your return lodged the day it is prepared, usually tax returns are lodged the next day after being checked by our tax agents.
I went to another office last year, do you have my details?
+
At the time of making the appointment, please let your consultant know you went to another ITP store last year and they can obtain your information prior to your appointment time.
I have started a new business on top of my regular job, do I need to register for GST?
+
If your taxable income claimed on your ABN is under $75,000 then no you do not have to register for GST but you may do so if you believe you will grow beyond that in the current financial year. If you are earning income as an Uber driver, you MUST be registered for GST.
Are there penalties for late BAS lodgement?
+
The ATO may apply penalties for late BAS lodgement. It's important to meet deadlines to avoid these penalties.
What are the tax advantages of setting up a company?
+
Companies benefit from a lower tax rate on profits, ability to carry forward losses, and eligibility for various business-related deductions.
How can ITP Queensland assist small businesses with their tax obligations?
+
ITP Queensland specialises in providing tailored tax services for small businesses, including BAS lodgment, tax planning, compliance advice, and maximizing eligible deductions. Our experienced professionals can help navigate complex tax laws, minimise risks, and optimize tax outcomes for your business.
Why aren't you open later?
+
We are open later and even open on weekends across key stores and kiosks during tax season. To find out if your nearest ITP has extended trading hours this tax season simply search for your nearest ITP on our website and contact one of our tax professionals today.
Do ITP provide a bookkeeping service?
+
Yes we do! We can manage your bookkeeping with the latest technology and utilising up to date and advanced accounting programs. Keeping your records under control and organised makes BAS, GST and payroll easy. Speak to one of our tax agents to assess your needs.
How much does a tax return cost?
+
For salary and wage earners our tax returns start from just $133, and business returns start from $390. For a more accurate price, please ask your consultant at your next appointment.
Can I do my husbands/family members tax return?
+
Yes, however you will need written authorisation from them to prepare the return. They will also need to sign the relevant sections of the tax return before lodgement. This can also be done through email.
Are there specific deductions available for companies in certain industries?
+
Yes, certain industries may have specific deductions available, such as R&D tax incentives for technology companies or fuel tax credits for transport companies.
Where are you located?
+
We have approx 30+ permanent offices across Queensland and approx 20+ kiosks at tax time this year. To find a store near you visit the offices page on our website and search by your suburb or have a browse on the map for your most convenient location.
Can you help with capital gains tax on my property?
+
Yes! Whether you have purchased or are selling your property, we can assist you to work out what capital gains tax you have to pay and what you can do to reduce it through deductions.
What is an eligible tax return?
+
The following is a list of eligible tax returns for members to maintain or increase their Loyalty level:• Individual tax return / Sole Trader• Franking Credit• Cu Form• Online Tax Assist
When will I get my refund?
+
Once we have prepared your return, it is lodged with the ATO on your behalf. The ATO processing time is usually around 2-3 weeks, however, they can take up to 28 days. If you feel it's been longer than this, please contact the office your return was done by.
What do I need to bring to my appointment?
+
We have a handy 'what to bring for an appointment' checklist, which can be downloaded from our website.
What if I don't have all my documents from previous years for my tax return?
+
ITP Queensland's tax specialists are still able to assist you if you are having trouble recovering information and receipts for your tax return. Our relationship with the ATO allows us to ascertain relevant information about previous years assessments and submission made against your Tax File Number. In addition, we can give you advice on how to recover your lost information with the assistance of the ATO and their requirements to complete your return.
Can I lodge BAS if I haven't received all invoices?
+
Yes, you can lodge based on estimates and make adjustments later.
Are there penalties for late tax returns?
+
The ATO may issue late tax penalties to late or missed tax returns. It is important to get up to date as soon as possible to avoid penalties and defaults whether you are an individual or business.The ATO is more likely to apply a penalty if:a) you have more than one tax return outstandingb) you have a poor lodgement history, orc) you have not complied with a request to lodge your tax return.
What tax returns are not discounted?
+
The following tax returns are not discounted:• Amendments• BAS• Company Tax returns• Trust tax returns• Partnership tax returns• Bookkeeping Solution clients• Cu forms• Online Tax Assist
Why do you need my partners information?
+
Your partners information is used by both the ATO and Centrelink, to ensure you have received the correct benefits and paid the correct Medicare levy/surcharge.
How do I lodge a late tax return?
+
It can all seem quite stressful once a tax return deadline has been missed. Whether you have been tied up with work, been overseas or have missed several previous years you still need to lodge a tax return every year. Your best chance of getting up to date, as well as a great refund is by making an appointment with one of our ITP tax professionals to discuss your unique situation. Call an office today to book your appointment and reclaim your peace of mind.
What is a Business Activity Statement (BAS), and who needs to lodge it?
+
A BAS is a form used by businesses to report and pay various tax obligations to the Australian Taxation Office (ATO), such as GST, PAYG withholding, and other taxes. Businesses registered for GST typically need to lodge a BAS quarterly or annually, depending on their turnover.
Do I need to pay upfront?
+
We offer a $0 Upfront tax return, which means you'll pay nothing on the day and have our fee taken from your refund for a small additional fee. Terms and conditions do apply, so see our website for details.
Can I walk in, or do I need an appointment?
+
Yes you can walk in, we have 50+ locations Queensland wide, however during the tax season we do recommend to make an appointment at a time that suits you. Use our office finder, to find your nearest ITP.
What tax obligations do small businesses have?
+
Small businesses have various tax obligations, including income tax, Goods and Services Tax (GST), PAYG withholding for employees, and possibly fringe benefits tax (FBT). Understanding these obligations and how they apply to your business is crucial for compliance.
What types of deductions can companies claim?
+
Companies can claim deductions for business expenses, employee salaries, superannuation contributions, depreciation, and specific industry-related expenses.
Can I claim your service fee?
+
Yes! Please ensure you retain your receipt from our services as your record for tax purposes. Your fee is fully tax deductible in the year in which the fee is paid. The receipt number should also be provided to ITP whenever making an enquiry with us.
Do you charge for multiple returns?
+
Yes, our fees are charged per tax return.
Do I need to inform the ATO when I buy an overseas investment property?
+
No, but you are required to disclose certain information regarding the property in your tax return such as capital gain on a sale of the property, any rental income and rental expenses incurred.
What tax deductions can small businesses claim?
+
Small businesses can claim deductions for a wide range of expenses incurred in running their business, such as wages, rent, utilities, insurance, professional fees, marketing expenses, and depreciation of business assets. It's important to ensure expenses are directly related to earning assessable income and are supported by appropriate documentation.
What are the tax implications of different business structures (e.g., sole trader, partnership, company)?
+
The tax implications vary depending on the business structure chosen. Sole traders report business income and expenses on their personal tax return, while partnerships and companies have separate tax obligations. Each structure has its own considerations regarding tax rates, deductions, and compliance requirements.
What records should small businesses keep for tax purposes?
+
Small businesses should keep detailed records of income, expenses, and other transactions related to their business activities. This includes invoices, receipts, bank statements, payroll records, and records of asset purchases and sales. Good record-keeping ensures accurate tax reporting and compliance with ATO requirements.
How can a small business minimise its annual tax bill?
+
There are a number of tax concessions that you may be eligible for if you are a small business entity, i.e., turnover is less than 10 million dollars (the turnover threshold).These include:• Instant write-off for assets under $30,000 (threshold $10 million).• Small Business Income Tax Offset (threshold $5 million).• CGT Concessions (threshold $5 million)
Do you offer same day refund?
+
No. While we understand the desire for same-day refunds, we believe it is important to set realistic expectations and prioritise accuracy and compliance in our processes. Focusing on these ensure we can maximise your return and reduce the chance of ATO audits.
How can I minimize tax for my small business?
+
There are several strategies to minimise tax for small businesses, such as claiming eligible deductions for business expenses, utilizing depreciation on business assets, managing timing of income and expenses, and taking advantage of small business tax concessions offered by the ATO.

Tax Training Courses

In Class, Virtual and Self Paced Courses
What are the different courses you offer?
+

We offer three different courses:

  • “In Class”
  • “Virtual Classes”
  • “Self-Paced Online”
What will the course teach me?
+

Our course is designed to teach you everything you need to know to professionally prepare different types of tax returns under a registered tax agent.

What is the difference between the class-based and self-paced courses?
+

There is no difference in the tax content, however the main difference would be your reason for applying.

If you are looking for a change of career, a new skill set, looking at getting back into the workforce, the opportunity to work with ITP or just something new, then the class-based courses are the only way to go. Here are the benefits:

  • No previous tax experience is required, you just need to be good with numbers and love working with people
  • Each year ITP offers successful students from the class-based courses the opportunity to work with us. Self-paced students will not have this option
  • Class-based students work one-on-one with their teacher and receive support and guidance all the way through the course.

The self-paced course is designed for those already working in the tax industry and wanting to ensure their knowledge is up to date. This course is not relevant to those wanting to work for ITP.

How much do your courses cost?
+

The cost of the class-based courses in 2024 will be $379. Self-paced online courses are also only $379.

How can I pay for the course?
+

We accept the following payment methods:

  • Cash (In Office only)
  • Credit Card / Debit Card

We are also the only tax training course to offer payment plans to students.

Can I claim the course as a deduction on next year’s tax return?
+

Yes, the full cost of the course is a tax deduction on next years tax return.

I am already a registered tax agent. Do I need to complete a course to work with ITP Qld?
+

Whilst we would love for you to join our team, all employees must complete a class-based Tax Training Course to work with ITP.

I am already a CPA. Do I need to complete the course to work for ITP?
+

All tax consultants for ITP must successfully complete a class-based Tax Training Course.

How long does the course go for?
+

Class-based students of our Tax Training Course are required to attend classes twice each week over the 18-week course (no classes are run over Easter).

Self-paced students must finish the course no later than 30th June.

Short Course students are required to attend one class per week over 9 weeks.

What are the terms & conditions?
+

Visit our terms & conditions page for full information.

What if I can’t get time off during the day to attend the In Class course sessions?
+

We offer a Virtual Classes course which is run outside of standard business hours, and covers the same content.

What if I can’t get time off during the day to attend the In Class course sessions?
+

We offer a Virtual Classes course which is run outside of standard business hours, and covers the same content.

Is there a difference between the In Class and Virtual Class courses?
+

No, the content is exactly the same. However in class you will have more opportunities to bounce off the other students during discussions.

How difficult is the course?
+

The course can be quite challenging. For students in the class-based courses, it is imperative that all of the training sessions are attended, homework completed and reading kept up to date. Students who follow the weekly study program find the course achievable.

How much time should I set aside for study each week?
+

We recommend all students allow at least 10-12 hours of self-study at home each week. Class-based courses also include two 2.5hr classes each week, either at an ITP office (In Class course), or online (Virtual Class course).

What happens if I miss one class?
+

We highly suggest that you do not miss any classes unless absolutely unavoidable. If you do, it will be your responsibility to complete the online tutorials and submit the required homework and readings to keep pace with the rest of the class.

Can I transfer between courses?
+

Yes, but only before the course commences. Once the course commences no transfers will be accepted.

What teacher support do I get in the self-paced course?
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Support for the self-paced course is very limited, but we will try to answer all questions via email.

Is this course accepted by the Tax Practitioners Board towards my required 30 hours professional development as a CPA?
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Yes, the hours you commit to the training course will count towards this requirement.

What job opportunities are available, if I do either of the class-based courses?
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Job interviews will be conducted for those seeking seasonal employment with ITP. We are always looking for people who have reasonable availability, that can work during the tax season (July to October).

The knowledge learnt in our course is also transferrable, and recognised by other tax agents and accountants throughout Australia.

What job opportunities are available if I do the Self-Paced Online course?
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Students who complete the Self-Paced Online course, will not be offered a job interview, or considered for season employment.

Is ITP a recognised training organisation?
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No, ITP is not a recognised training organisation.

Do I need a computer to complete the course?
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Yes, as most of the materials are online you will need access to a computer, preferably a laptop. It is also important to note that our training software is compatible with Windows only, and Apple devices (ie. Macbooks, iPads) are not supported.

If I am enrolled in the In Class Course, do I need to bring a laptop to class sessions?
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Yes, you will need to bring a laptop to each training session. Your laptop MUST be a Windows operating system.

Is there Wi-Fi available for In Class Course sessions at ITP offices?
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Yes, we provide you with our Wi-Fi password so you can access our online training system.

What will I need to connect to my Virtual Class sessions each week?
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You will require a computer/laptop with internet access and preferably a microphone, speaker, and webcam.