About ITP

Background

The Income Tax Professionals Queensland have been Australia’s most trusted income tax refund specialists for over 40 years. Queensland’s operations have expanded to 39 permanent offices open all year round and 23 additional shopping centre locations to make it easy and convenient for you to lodge your ATO tax return. During the tax season our kiosks service thousands of Queenslander’s fast and effectively, ensuring the best refund possible with over 130 of our skilled tax specialists.

ITP Queensland is proudly owned and operated right here in Queensland (Trading as Javdar Pty Ltd ABN 90 108 946 854) and have a deep understanding and relationship with the ATO to ensure compliance and regulations are adhered to. Through regular updates of Australian tax rates through the ATO and through rigorous training, we are able to ensure maximum refunds as well as expert advice on deductions, small to medium businesses, foreign income and investments and capital gains tax.

Assurance

What can you expect from The Income Tax Professionals?

As Queensland’s most trusted tax professionals ITP Queensland provide comprehensively trained tax consultants and tax agents to ensure you the best returns. Because we are Queensland owned and operated, we are able to offer you unique value as well as the best possible service with our accounting services in Brisbane, Gold Coast and far north Queensland. With no upfront fee*, our personal attention to every customer’s individual needs is paramount and coupled with the latest computer technology, ensures both speed and accuracy of your income tax refund.

Conveniently located with hours that suit you, ITP Queensland adheres to comprehensive checklists that assist your tax agent to ensure all of your legitimate deductions are claimed. All of your information is held in the strictest of confidence as part of our privacy policy and you have access to year round advice about your tax affairs at no extra charge!*

Guarantee

At ITP Queensland our mission is to provide the best possible customer service and outcomes for our clients. We pride ourselves in ensuring the strictest confidence in every aspect of our client from the moment they walk in or speak to one of our specialists. We guarantee that EVERY legitimate deduction or rebate possible will be claimed by an ITP tax specialist consultant and that EVERY return will be prepared and double checked prior to lodgement by a certified registered tax agent.

Our ALL YEAR ROUND guarantee also ensures that you have access to our consultants anytime to discuss all matters related to your specific tax affairs – without charge!*

Waiting time commitment

Time can be of the essence at tax time. It’s that time of the year when not only tax is due, but it seems that everyone is knocking on your door, wanting everything yesterday! At ITP Queensland we ensure a thoroughly prepared income tax refund on the go at any one of our conveniently located kiosks in your local shopping precinct. Appointment times are set to approximations based on the queue and whilst not every return is completed to the minute, we do ensure that it’s completed properly and every claim and deduction is investigated.

If you have to wait a short time, your patience is appreciated. Remember your tax refund will receive the same careful attention.

Payment Policy

ITP is committed to providing the highest quality service and value, always. Upfront payment will ensure you pay the lowest price. You asked – so we delivered. To service you better we have introduced a “Pay on Refund”* service and for a small additional fee, allows the cost of our service to be deducted from your tax return (should you receive one).  Ask your tax specialist for more detail on how this can work for you.

*Conditions Apply